Here you can find all the answers you looking for to know more about our platform
In SupportMe you can raise money for yourself, friends and family, or events . You can raise money for just about everything, including medical, Argent matters, expenses, education costs, sports, funerals & memorials, and even animals & pets
Yes, if you live in Middle east or all over the world you need to have someone live in United States to withdrawl your funds behalf of you and send it to you, you need to fill out in your registration form his full name, phone number and address also make sure that he is ready to receive and send the money and sign our agreement behalf of you
Yes. SupportMe platform is free which is mean while you have to pay for another platforms to raise your campaign even if you didn’t get any donation, But with SupportMe we provide the platform free so you don’t have to pay any platform fees. A standard transaction fee of 4.9% plus $1 per donation allows for credit card processing and safe transfer of funds.
Once your SupportMe starts receiving online donations, you can easily request a withdrawal at any time after 7 days of the campaign starts even if it didn’t completed yet.
Simply click ‘contact us’ or use Chat with us that you can find it at the right corner in the screen and send us message including your case title, your name and request withdraw my fund.
You can withdraw your balance directly to your bank account or your friend who live in America .
Bank transfers take 2-5 business days to arrive
Absolutely. With SupportMe, organizers and friends can easily raise money for you and even make sure that donations go directly to your bank account
SupportMe is powered by the kindness of our donors. Donors to your campaign may choose to give SupportMe a donation . Also they might like to be one of our sponsors so we advertise their names or business in our websites These donations and sponsors allow us to maintain and improve our free platform so that we can help even more people.
We are incredibly grateful for the donors who help us keep SupportMe the safest, most trusted, and most successful option for personal fundraising.
SupportMe provides an easy way to raise money from your friends, family, and online community.
Share your campaign in a variety of ways like Facebook, groups, Whats App ..etc kinds of social networks to bring in donations, track your progress, and send us updates to post it and engage your community.
Of course yes. With SupportMe, there are 30 days deadlines or time limits. Your campaign will remain live until you choose to turn off donations or until the 30 days ended . Most platform websites leave the campaign opened to get more money but with us we seek to help more people in need instead of give all the focus to couple cases so we can help more people.
Yes , our platform compatible with all of devices even mobile, tablet and another kinds of devices , so operating a fundraising campaign , as well as donating to one , can all be done on a mobile device.
No. unfortunately we can’t delete your campaign after start get donation, except if any updates happened such as the needy was died then we can return all the donations to the donors.
Also We can delete the campaign just if it up 24 hours after publish and did not got any donation.
With SupportMe Your donors’ online payments are safe, and your money is stored securely until you’re ready to request a withdrawal via electronic bank transfer
No problem. Reaching your goal is not required to keep you posted with SupportMe, we wouldn’t charge you any fees even if you didn’t get any donation.
Also you have the right to request us to re_active your campaign for extra 30 days if you didn’t got enough donations.
You can start a SupportMe campaign in USA only. We are working to expand our services to more countries in the future, but for now, your campaign must be created in United states of America also the person who withdrawing the funds must live in USA.
If you do not live in USA ,you will need to ask someone in USA to raise money for you instead.
If you don’t live in USA or don’t have someone in USA then please do not create a campaign.
If a campaign is created by an organizer in an unsupported country or territory who does not meet supported country requirements, it is likely that all money raised will be refunded and your account will be removed from SupportMe.
Important Note about SupportMe in the United States, SupportMe is not supported in the following US territories:
American Samoa Guam / Northern Mariana
/Islands Puerto Rico /U.S. Virgin Islands.
The minimum amount a donor can make to your campaign is $10. This minimum donation amount is due to our industry-standard transaction fees applied to each donation.
You are welcome to raise funds for almost anyone in any country. However, if that person is not in USA , you will be personally responsible for delivering the funds outside of SupportMe and outlining a transparent withdrawal plan on your campaign story.
To get your money after you campaign ended you need to submit to SupportMe for you or someone you trust to create your campaign:
_ A US Social Security number or ITIN .
_A residential address in one of the 50 states.
_A US phone number _A US bank account in your name.
_Must be 18 years of age or over.
We are proud to offer the first and only donor protection guarantee around the world , thousands of people get the help they need from generous donors.
Our team of Trust & Safety specialists work night and day to make sure that funds get to the intended recipient.
In the rare case that something isn’t right, We will refund your donation.
Also If funds aren’t delivered to the right person, we will donate the missing amount.
The SupportMe Guarantee protects your donation.
It takes a leap of faith to help someone else. That’s why we make sure to honor your generosity by backing it up with the first and only guarantee for online fundraising.
In the rare case that something isn’t right, we will refund your donation.
The success is linked to the steps you take in your life trends , with our platform you can clearly put your steps on the real way
The real transformation requires real support , now you can tell your real story to meet real people who able to support
When your situation changes we are believe that you can contribute to change your world, this our goal